Password Self-Service Setup

Password Self-Service Setup

If available, click on the “Password Self Service” desktop shortcut… or enter https://dcpss.co.door.wi.us on the address line of a web browser session (i.e.: Chrome, Firefox, Internet Explorer).  You can also access Password Self Service form the Door County Home Page (https://co.door.wi.gov), click or hover over Employee Resources and then click on Password Self-Service.

Step 1: Select My Account



Step 2: Enter your Network username followed by '@co.door.wi.us' and then your network password. Click Next


Step 3: Enter your County email address so LogonBox can verify it's you creating the account and send you a one-time password:


Step 4: You will receive an email within your County account containing the password needed to continue:


Step 5: Copy the password (in this example: MEC#9uj1) into the One Time Password field in LogonBox:


Step 6: On initial setup, you will be required to enter an 8-digit PIN which will be used to help you unlock your account. This PIN cannot be repetitious or sequential numbers (ie.,123456789, or 11223344). Enter an 8 digit PIN. Click Next.


Step 7: Unless you have previously changed/updated your password, you will be required to do so at this time. 

                 - Enter a new password using the stated requirements. Confirm the password.
                                                                              OR
                 - You can opt to use the Password Generator to have the system create a new password for you.

                      Click Change Password


Step 8: This will bring you to your My profile - Overview page of your LogonBox Account:


Step 9: Go to the My Details page contains your profile information you entered upon initial setup. The General tab will show your name and the Office tab will show your county email address. The features, while grayed out, are still available.

Step 10: Select the Telephones tab and enter a valid, 10-digit Cellphone number (county if assigned, otherwise your personal); this may be used for sending you (SMS) a one-time password for unlocking your account:



OTP (One Time Password) Feature Setup

- The one-time password feature will send you an email with a one-time code (password) that will then allow you to reset your password. in order for this feature to work, you will need to supply an additional email address under the "Additional Contacts" tab. Key in the relevant information and click Apply. DO NOT USE YOUR COUNTY EMAIL ADDRESS!

- Within the same My Details page, select Additional Contacts and enter and secondary, non-county, email address (i.e., anybody@aol.com)


Click on the “+” (plus) symbol to add the account to the list (you can add multiple if you choose) and then click on the APPLY button (you must do this or it does not save):



Change Password tab: will allow you to change your network password.  The password criteria policy is displayed for your reference.  

NOTE: Symbol (special) characters are  ): (~!@#$%^&*_-+=`|\(){}[]:;"'<>,.?/)



To update your PIN at any time, select the My Credentials from the menu option in the left pane, click on My Pin. Enter your new 8-digit PIN with non-repetitious or sequential numbers (i.e., 123456789, or 11223344), confirm the value and then select Save:


Password Policy for Reference:

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