Dual Authentication (DUO) Setup

Duo prompts you to enroll the first time you login to a protected application. Outlook via the web and Citrix are protected applications for the county. To get started with your setup, please login to Webmail (use the Door County home page>Employee Resources>Login to Webmail)

Step 1: Welcome Screen - Click Start Setup to begin enrolling your device

Step 2: Choose your authentication device type (WE USE MOBILE PHONE); Select Mobile phone as the type of device you would like to enroll and click continue.

Step 3: Enter your phone number - Select your country from the drop-down list (United States) and enter the phone number (starting with the Area Code). Double-check that you entered it correctly, check the box verifying the phone number entry and then click Continue.

Step 4: Choose Type - Choose your device's operating system and click Continue.

Step 5: Install Duo Mobile on your smartphone - Duo Mobile is an app that runs on your smartphone and helps you authenticate quickly and easily. Follow the platform-specific instruction on the screen to install Duo Mobile on your device. After installing the app, return to the enrollment window and click I have Duo Mobile installed.

Step 6: Activate Duo Mobile - Activating the app links it to your account so you can use it for authentication.

Step 7: On an iPhone, Android, or Windows Phone activate Duo Mobile by scanning the barcode with the app's built-in barcode scanner.

Note: The Continue button is clickable after you have successfully scanned the barcode.

Step 8: Name your account

Congratulations! Your device is ready to approve Duo push authentication requests. Click Send me a Push to give it a try. All you need to do is tap Approve on the Duo login request that is received on your phone.

• Related Articles

• Jabber Setup

  Open Jabber by double clicking on the Jabber icon or click Start, Cisco Jabber (folder), Cisco Jabber (program). When Jabber window appears, enter your network username in the format of name@co.door.wi.us, Continue Enter your network password, Sign ...

• Password Self-Service Setup

  If available, click on the “Password Self Service” desktop shortcut… or enter https://dcpss.co.door.wi.us on the address line of a web browser session (i.e.: Chrome, Firefox, Internet Explorer). You can also access Password Self Service form the Door ...

• Remote Access: Webmail

  Using your preferred browser, go to the Door County home page: https://www.co.door.wi.gov Step 1: Hover over Employee Resources and then select Login to Webmail. Step 2: Using your network credentials, login following the format provided. Press the ...

• Remote Access: Citrix

  To install Citrix Workspace, please follow this link: Citrix Workspace Download Once installed, you will be able to access our Citrix Desktops. If you encounter any issues during the installation process, feel free to reach out for further ...

• Password Self-Service Reset

  If available, click on the “Password Self Service” desktop shortcut… or enter https://dcpss.co.door.wi.us on the address line of a web browser session (i.e.: Chrome, Firefox, Internet Explorer). You can also access Password Self Service form the Door ...