Door County Helpdesk | Knowledge Base

For urgent issues requiring immediate attention, please call the Helpdesk at 920-746-2498.

Non-emergent requests submitted through the ticketing system will be responded to during the next business day.

Technology Services primary hours are Monday–Thursday from 7:00 AM to 4:30 PM and Fridays from 7:00 AM to 11:00 AM

    • Recent Articles

    • Calendar Permissions

      Giving Permissions to your Calendar Step 1: Select your Calendar icon (Bottom left hand corner) Step 2: Right Click on your calendar Step 3: Select the "Permissions" tab Step 4: Click "Add" and select the person(s) you are giving access to (Reminder: ...
    • Public Calendar Access

      Adding a Public Calendar for a specific person: Step 1: In Outlook select the Calendar tab (Bottom left hand corner) Step 2: On upper ribbon find either "Open Calendar" or "+ Add" or Step 3: Choose "From Address Book" Step 4: Search for Employee(s) ...
    • Word 2019 - Quick Reference Guide

    • Excel 2019 - Quick Reference Guide

    • Phishing Email Reporting Tool

      When do I use it? Click the Phishing Alert Button (PAB) if you believe you have received a phishing email or any potentially dangerous email. Any emails you report using the PAB will be automatically deleted from your inbox. The emails you report ...
    • Popular Articles

    • Password Self-Service Unlock

      If available, click on the “Password Self Service” desktop shortcut… or enter https://dcpss.co.door.wi.us on the address line of a web browser session (i.e.: Chrome, Firefox, Internet Explorer). You can also access Password Self Service form the Door ...
    • Calendar Permissions

      Giving Permissions to your Calendar Step 1: Select your Calendar icon (Bottom left hand corner) Step 2: Right Click on your calendar Step 3: Select the "Permissions" tab Step 4: Click "Add" and select the person(s) you are giving access to (Reminder: ...
    • Password Self-Service Setup

      If available, click on the “Password Self Service” desktop shortcut… or enter https://dcpss.co.door.wi.us on the address line of a web browser session (i.e.: Chrome, Firefox, Internet Explorer). You can also access Password Self Service form the Door ...
    • Password Self-Service Reset

      If available, click on the “Password Self Service” desktop shortcut… or enter https://dcpss.co.door.wi.us on the address line of a web browser session (i.e.: Chrome, Firefox, Internet Explorer). You can also access Password Self Service form the Door ...
    • Jabber Setup

      Open Jabber by double clicking on the Jabber icon or click Start, Cisco Jabber (folder), Cisco Jabber (program). When Jabber window appears, enter your network username in the format of name@co.door.wi.us, Continue Enter your network password, Sign ...