Door County Helpdesk | Knowledge Base

Knowledge Base
Step-by-step guides to tips, tricks, and self-fixes before submitting a help desk ticket
Step-by-step guides to tips, tricks, and self-fixes before submitting a help desk ticket.

Recent Articles
Calendar Permissions
Giving Permissions to your Calendar Step 1: Select your Calendar icon (Bottom left hand corner) Step 2: Right Click on your calendar Step 3: Select the "Permissions" tab Step 4: Click "Add" and select the person(s) you are giving access to (Reminder: ...
Public Calendar Access
Adding a Public Calendar for a specific person: Step 1: In Outlook select the Calendar tab (Bottom left hand corner) Step 2: On upper ribbon find either "Open Calendar" or "+ Add" or Step 3: Choose "From Address Book" Step 4: Search for Employee(s) ...
Word 2019 - Quick Reference Guide
Excel 2019 - Quick Reference Guide
Phishing Email Reporting Tool
When do I use it? Click the Phishing Alert Button (PAB) if you believe you have received a phishing email or any potentially dangerous email. Any emails you report using the PAB will be automatically deleted from your inbox. The emails you report ...

Popular Articles
Calendar Permissions
Giving Permissions to your Calendar Step 1: Select your Calendar icon (Bottom left hand corner) Step 2: Right Click on your calendar Step 3: Select the "Permissions" tab Step 4: Click "Add" and select the person(s) you are giving access to (Reminder: ...
Password Self-Service Setup
If available, click on the “Password Self Service” desktop shortcut… or enter https://dcpss.co.door.wi.us on the address line of a web browser session (i.e.: Chrome, Firefox, Internet Explorer). You can also access Password Self Service form the Door ...
Password Self-Service Unlock
If available, click on the “Password Self Service” desktop shortcut… or enter https://dcpss.co.door.wi.us on the address line of a web browser session (i.e.: Chrome, Firefox, Internet Explorer). You can also access Password Self Service form the Door ...
Password Self-Service Reset
If available, click on the “Password Self Service” desktop shortcut… or enter https://dcpss.co.door.wi.us on the address line of a web browser session (i.e.: Chrome, Firefox, Internet Explorer). You can also access Password Self Service form the Door ...
Jabber Setup
Open Jabber by double clicking on the Jabber icon or click Start, Cisco Jabber (folder), Cisco Jabber (program). When Jabber window appears, enter your network username in the format of name@co.door.wi.us, Continue Enter your network password, Sign ...

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